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CCRM PROPERTY MANAGEMENT SERIES This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing. Topics covered in this course include: Preparing the Property and Professional Leasing Skills The Move-In-Process, Rent Collection and Notices Resident Issues and Ending the Tenancy Professional Skills for Supervisors Maintenance Management: Maintaining a Property Liability &... Details
When: July 6 – September 7, 2017
Where: San Francisco, CA
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Costa Hawkins Update. Do you understand this law? Learn how to utilize it to maximum benefit, followed by Q&A

When: August 21, 2017
Where: San Francisco, CA
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Do you have Section 8 residents? Are your residents exempt from rent control or not? This class will explore the dynamics and options to raise rent for Section 8 tenants. Join us to explore your rights regarding rent increases on rent controlled units. You might be pleasantly surprised! This class will be taught by Jo Biel of Eviction Assistance.

When: August 24, 2017
Where: San Francisco, CA
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Bed Bug Regulations and Remediation Bed bugs do not discriminate. Infestations happen in SRO units, luxury penthouses, and everything in between. The San Francisco Department of Public Health has recently revised their Bed Bug Rules and Regulations. Learn how to comply with the DPH requirements, limit your liability, and maximize the effectiveness of your Bed Bug treatments with this three-hour course taught by Erik Alden of ISOTECH Pest Control and Eric Andresen SFAA Board President ... Details
When: August 30, 2017
Where: San Francisco, CA
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Come and learn new skills or fine-tune your existing techniques, and tailor your presentation to fit YOU! Convert more, close more and gain the confidence you need to be a sales superstar! In this class you will learn what your responsibilities are as a leasing professional, how to prepare a property for market, how to choose comparable properties, complete a market survey and how to calculate revenue formulas to set market rents. Additionally, you will learn the do’s and don’ts of... Details
When: September 14, 2017
Where: San Francisco, CA
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When: September 18, 2017
Where: San Francisco
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Owning and managing rental housing in San Francisco is more complicated than it used to be. Why not get help managing your investment? This class can help you successfully create, maintain, and terminate a tenancy by providing step-by-step instructions. Learn the importance of tenant screening policies, fair housing laws, and security deposits This course will cover the following four major categories of rental housing operations: “Creating the Tenancy” “During the Tenancy”... Details
When: October 5, 2017
Where: San Francisco, CA
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It is the Owner/Agent’s responsibility to be aware of the laws regarding fair housing. Fair housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners and employees are trained to understand and abide by all federal, state and local laws regarding fair housing. This class will be taught by Michelle Horneff-Cohen of Property Management... Details
When: October 5, 2017
Where: San Francisco, CA
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Rent Board Updates

When: October 16, 2017
Where: San Francisco
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Do you know all the ins and outs of moving a tenant in to your unit? This course will educate you on the process of rental agreements, how to prepare the move-in package, write policies and procedures, create a resident handbook and the proper way to collect rent, handle bad checks and file legal notices.  Objectives The importance of effective communication. How to prepare a move-in packet. Rental and lease agreements. The basic components of a rental/lease agreement. Addenda to the ... Details
When: October 24, 2017
Where: San Francisco, CA
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CCRM PROPERTY MANAGEMENT SERIES This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing. Topics covered in this course include: Preparing the Property and Professional Leasing Skills The Move-In-Process, Rent Collection and Notices Resident Issues and Ending the Tenancy Professional Skills for Supervisors Maintenance Management: Maintaining a Property Liability &... Details
When: October 26 – November 30, 2017
Where: San Francisco, CA
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Many of us deal with stress & conflict on a daily basis.  Managing rental property has become increasingly difficult due to new laws & responsibilities placed on landlords.  We can reduce the stress & avoid legal problems by understanding how to prevent & minimize conflict, by developing positive relationships with residents, and by practicing preventative law thereby reducing the amount of time and money on legal entanglements. This class will be taught by Michelle Horneff-Cohen of... Details
When: October 26, 2017
Where: San Francisco, CA
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What does Customer Service mean today versus 20 years ago?  How are we to stay on top of our reputation in the industry?  Come learn strategies to stay connected with your residents and owners in a positive way to build customer loyalty and satisfaction.  This course will be presented by Michelle Horneff-Cohen of Property Management Systems

When: November 2, 2017
Where: San Francisco, CA
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When: November 9, 2017
Where: San Francisco, CA
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Confused about how to calculate security deposit interest? Wondering how to increase a tenant’s rent when you haven’t done it for several years? Worried you’ve increased a tenant’s rent too much and don’t know what to do about it? Want to know what the Rent Board fee is and how to collect it from your tenants? Join the club! Even some seasoned property managers (and even lawyers) don’t know some of the ins and outs of dealing with these issues.  Topics include: Overview of options... Details
When: November 14, 2017
Where: San Francisco, CA