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California Aparment Association

Education

Select a link to learn about our current Education offerings:

Cancellation policy
If you register for an SFAA class and need to cancel you must provide at least 72 hours' notice in order to receive a full refund.

CCRM Property Management Series

SFAA's 2017 Winter Property Management Series runs through March 9, at Jewish Community Center, 3200 California Street, Rm #206, San Francisco, CA. Classes are held Thursdays from 6:00 – 9:00 p.m.

This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing.

Topics covered in this course include:

  • Preparing the Property and Professional Leasing Skills
  • The Move-In-Process, Rent Collection and Notices
  • Resident Issues and Ending the Tenancy
  • Professional Skills for Supervisors
  • Maintenance Management: Maintaining a Property
  • Liability & Risk Management: Protecting the Investment
  • Budget Development and Implementation
  • Fair Housing: It's the Law
  • Ethics & Property Management

Download the Winter 2017 CCRM registration flyer here.

Fee: $750 for full series for SFAA members; $900 for full series for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.


Landlord Etiquette Class

Can I just walk into a unit? Can I rent to only 1 person?  Can’t I wait to return the security deposit until I think everything is to my satisfaction? I don’t like my tenant anymore can I make them leave?  I don’t want to rent to a couple, is that okay? Come learn all the do’s and don’ts of being a landlord.

This class will be taught by Steven C. Williams of Fried & Williams, LP.  Steve has been practicing law since passing the bar exam in 1999 from Golden Gate University.

Details: Wednesday, March 8, 2:00 – 5:00 p.m.
Fort Mason Center in San Francisco, Building C, Room 210

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Lease Enforcement/Difficult Tenants Class

Many of us deal with stress & conflict on a daily basis.  Managing rental property has become increasingly difficult due to new laws & responsibilities placed on landlords.  We can reduce the stress & avoid legal problems by understanding how to prevent & minimize conflict, by developing positive relationships with residents, and by practicing preventative law thereby reducing the amount of time and money on legal entanglements. This class will be taught by Michelle Horneff-Cohen of Property Management Systems.

Overview:

  • What rights do tenants/management have
  • Ways to minimize “people” problems
  • Conflict management
  • Establish a feeling of collaboration with your tenants
  • Analyzing & effectively dealing with your tenants
  • Resolving common conflicts
  • Ending the tenancy of a problem tenant

Details: Tuesday, March 7, 6:00 – 9:00 p.m.
San Francisco Apartment Association Office, 265 Ivy Street, San Francisco, CA

Fee: $65 for SFAA members; $85 for non-members

Only 10 seats available! Register now!

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or  stephanie@sfaa.org.


Legal Issues Affecting Short-Term Rentals - Airbnb Seminar

Are Short-Term Rentals of Residential Real Property Legal in San Francisco? Can you evict your tenant if you can prove they are using the unit for short term rentals?  Come find out the answer to these questions and many more concerning the laws around Short Term Rentals at our AIRBNB seminar given by attorney Steven Williams of Fried & Williams LLP.

This seminar will cover:

  • Legality of short-term rental (i.e., Airbnb, VRBO, etc.) in San Francisco.
  • Specific prohibitions in the Planning Code and Administrative Code.
  • Additional Concerns for Tenants.
  • Case Studies.
  • 2015 Changes to the Law.

Details: Tuesday, March 14, 2:00 - 5:00 p.m.
Fort Mason Center, Bldg. C, Rm 230

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today by contacting Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org.


Customer Service Side of Property Management Class

What does Customer Service meant today versus 20 years ago?  How are we to stay on top of our reputation in the industry?  Come learn strategies to stay connected with your residents and owners in a positive way to build customer loyalty and satisfaction.

This course will be presented by Michelle Horneff-Cohen of Property Management Systems.

Details: Tuesday, March 14, 6:00 – 9:00 p.m.
San Francisco Apartment Association Office, 265 Ivy Street, San Francisco, CA

Fee: $65 for SFAA members; $85 for non-members

Only 10 seats available! Register now!

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Serving Notices Class

Copy of notices will be given free as part of the class material!!!

Instructed by Jo Biel & Frank Kim of Eviction Assistance

Are you serving notice according to the law? One simple Mistake Could Cost You!
Every day, landlords are serving 3-day notices to their residents and every day, landlords are getting into trouble for serving them incorrectly.
Protect yourself and your investment by learning how to properly serve eviction and 3-day notices. Get the legal counseling you need from a specialist in landlord/tenant law.

Details: Wednesday, March 15, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Seismic Soft Story Retrofit Class

San Francisco Mandatory Soft Story Upgrades: How to Avoid the Nightmares of Earthquake Retrofitting

What you don’t know about the mandatory seismic retrofit ordinance can end up costing you a lot of money. Do you know what others are paying for their retrofits or how they’re financing their work? Do you know how long the retrofit process should take or how to properly screen and work with engineers and contractors? Do you know how to recover 100% of your capital improvement costs from your tenants? Or how you might even add considerable value to your building during the seismic improvement process? If you don’t know the answers to these questions, this course will give you the tools and the knowledge you need to maneuver the seismic retrofit process with confidence, saving time, money and hopefully, your sanity.

The seminar will be given by Stephen Bjorgan, an apartment broker, apartment building owner, and a California licensed general contractor with Marcus & Millichap.

Details: Thursday, March 16, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Move Out Class

Do you know all the ins and outs of moving a tenant out of your unit? This course will educate you on the process of ending a tenancy, how to prepare the move-out package, preparing for the walk thru, the proper way to handle the security deposit.

Objectives:

  • How to prepare a move-out packet.
  • Scheduling a walk thru.
  • Identifying normal wear and tear as opposed to damages.
  • Security deposit deductions.

This class is taught by Michelle Horneff-Cohen of Property Management Systems

Details: Thursday, March 16, 6:00 – 9:00 p.m.
San Francisco Apartment Association Office, 265 Ivy Street, San Francisco, CA

Fee: $65 for SFAA members; $85 for non-members

Only 10 seats available! Register now!

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Raising Rents Class

Confused about how to calculate security deposit interest? Wondering how to increase a tenant’s rent when you haven’t done it for several years? Worried you’ve increased a tenant’s rent too much and don’t know what to do about it? Want to know what the Rent Board fee is and how to collect it from your tenants? Join the club! Even some seasoned property managers (and even lawyers) don’t know some of the ins and outs of dealing with these issues.

Topics include:

  • Overview of options for increasing rents. (Annual/Banked, Bonds, Utility, Cap. Imp., O&M).

 

  • Annual and Banked increases. How to calculate, what to do when you’ve increased too much, definition of null and void increases.
  • Did you give the proper notice?
  • How much notice does a landlord have to give?
  • What form do I use
  • Calculating Security Deposit Interest
  • Charging for Rent Board Fee

Raising Rents is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, March 23, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Tenant Lawsuits Class

By popular demand, SFAA is offering a class that will help members understand and comply with all the laws on receiving a Tenant Lawsuit. This class will show how tenant lawsuits are filed against a landlord. Our class is taught by contributing attorney– Steven Williams of Fried & Williams LLP and Harry Barth, Director of Business Development of Barth Calderon, Attorneys.

PART I.  TENANT LAWSUITS

  • Wrongful Eviction
  • Breach of Warranty of Habitability / Mold
  • Illegal Units
  • Defenses
  • Damages

PART II.  ASSET PROTECTION PLANNING

  • How to guard your personal assets from a legal attack originating from your property.
  • Liability curveballs that originate AWAY from your property.
  • How Limited Liability Companies work and the common mistakes people make setting them up.
  • Where lawsuits come from and how to prepare yourself BEFORE someone sues you.
  • The difference between your business and personal assets when it comes to a lawsuit.
  • Why your estate plan needs to be integrated with asset protection.
  • The favorable IRS tax rules when it comes to LLC’s.
  • How to pass property to beneficiaries in the most efficient and tax advantaged way.
  • The California laws that are unfavorable to owners and how to “opt out” of them.
  • What your liability insurance WILL NOT cover.
  • Top asset protection planning tools used by married couples in California to guard against lawsuit

Details: Thursday, March 30, 2:00 – 5:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Passthroughs Class

Rent Board mysteries revealed. The Rent Ordinance contains many options for increasing tenants' rent and recouping expenses that most landlords don’t take advantage of. Come and learn what some of the little-used increases are and how to apply for them as well as learn about other Rent Board rules that often confound even the savviest landlords.

Topics include:

  • Options for completing a passthrough, including:

 

  • Bond Passthroughs (water and general)
  • Utility Petition (PG&E)
  • Capital Improvement Petitions
  • O&M Petitions’
  • Other options: Comparables petition, 1.21, etc.

Passthroughs is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, March 30, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Move In Class

Do you know all the ins and outs of moving a tenant in to your unit? This course will educate you on the process of rental agreements, how to prepare the move-in package, write policies and procedures, create a resident handbook and the proper way to collect rent, handle bad checks and file legal notices.

Objectives

  • The importance of effective communication.
  • How to prepare a move-in packet.
  • Rental and lease agreements.
  • The basic components of a rental/lease agreement.
  • Addenda to the rental/lease agreement.
  • How to develop house rules, community policies and a resident handbook.
  • The importance of keeping resident paperwork and files.
  • Preparing for the move-in process.
  • Rent collection procedures and handling of funds.
  • Policies related to move-in and monthly payments.
  • The basics of late fees.
  • Non-sufficient funds and non-payment procedures.
  • Rent increases and lease renewals.
  • Lease renewal incentives.

This is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Tuesday, April 4, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Room 205

Fee: $85 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Housing Service Petition Class

How to prepare for a Decrease in Housing Service Petition with the SFRB

Your tenant is upset.  You are upset.  The work cannot get completed in a timely fashion and your tenant files a petition with the San Francisco Residential Rent Stabilization and Arbitration Board to get a reduction in rent.  The petition filing lists their entire monthly amount – how can that be?  Your tenant is claiming to have notified you five (5) years prior about the issue that still goes unresolved – how can that be?  You don’t remember receiving any verbal or written notice to that effect.  And now you have to show up to arbitration at the Rent Board?

This workshop will help you get prepared, understand how the process works and what to expect once you arrive at the Rent Board and sit across from your disgruntled resident.

This class will be taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, April 6, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Room TBD

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Managing Rental Housing Class

Owning and managing rental housing in San Francisco is more complicated than it used to be. Why not get help managing your investment? This class can help you successfully create, maintain, and terminate a tenancy by providing step-by-step instructions. Learn the importance of tenant screening policies, fair housing laws, and security deposits.

This course will cover the following four major categories of rental housing operations:

  • “Creating the Tenancy”
  • “During the Tenancy”
  • “Termination of the Tenancy”
  • “Post-Tenancy”

This course is based upon the Managing Rental Housing Reference Guide (Ninth
Edition), a publication of the California Apartment Association. It will be used as a
reference text throughout the course. Students will be provided a copy of the 9th Edition Reference Guide as part of the class fee.

Managing Rental Housing is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, May 4, 8:00 a.m. – 5:00 p.m.
Fort Mason Center, Bldg C, Room TBD

Fee: $110 for SFAA members; $220 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.


Fair Housing Class

It is the Owner/Agentís responsibility to be aware of the laws regarding fair housing.

Fair housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners and employees are trained to understand and abide by all federal, state and local laws regarding fair housing.

This class will be taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, May 4, 6:00 – 9:00 p.m.
Fort Mason Center, Bldg C, Rm 205

Fee: $85 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or †stephanie@sfaa.org.