San Francisco Apartment Association

Education

For information about classes offered in the past, visit our education archive page.

Landlord 101

Back by popular demand: Landlord 101. Now offered in the afternoon!

Part I - Beginning the tenancy*
Tenant selection. Application process. Signing the Lease. Security deposits. Move-in inspection. Rent Collection. Enforcement of terms. Notices. Annual rent increases. Interest payments on security deposits. Tenant Relations.

Thursday, June 5, 2008
1:00 - 3:00 p.m.
Fort Mason Center - San Francisco

Part II - Ending the Tenancy*
Notices to vacate. Initial Inspections. Move-out inspections. Security deposit return. Deductions. Wear and tear. Personal property abandonment. Unit damage. Eviction rules and process. Rent Control overview.

Thursday, June 12, 2008
1:00 - 3:00 p.m.
Fort Mason Center - San Francisco

Member Cost: $75 per person per class

*Taught by Dave Wasserman and Curtis Dowling,
two of SF's top Real Estate Attorneys


Call 415-255-2288 x16 or email Vanessa@sfaa.org to enroll or complete this form:

First Name
Last Name
Business
Address
City
State Zip
Telephone
Email
Class selection   Enter number of registrants
for each class
  Part I  Beginning the Tenancy
  Part II  Ending the Tenancy
No. of Units owned/managed
Credit card Visa Mastercard
Card Number
Card Name
Expiration Date
 


Spring 2008 Continuing Education series

The Spring 2008 continuing education series starts this May. Don't be left behind!

The CCRM series has been brought back by popular demand!  Get the knowledge you need to understand and perform the day-to-day tasks of property management.  Make your resume stand out from others when interviewing.

May 8th – Professional Leasing Skills and the Application Process
May 15th – Fair Housing "It's the Law"
May 22nd – Resident Issues and Ending the Tenancy

All courses are from 6-9:30 p.m.

Get course details here.

Cost: $80 per class for SFAA members;  $100 per class for non-SFAA members

To register, mail or fax this completed this form to:
SFAA Education Dept.
265 Ivy St.
SF, CA 94102

FAX: (415) 255-1112 

Contact Vanessa at 415-255-2288 ext 16 for additional information.

Course details

Professional Leasing Skills and the Application Process
Once applicants arrive, your work really begins. You will learn the three basic steps to leasing as well as fair housing laws as they relate to renting and processing applications.

  • Basics of leasing: setting appointments, demonstrating the property, and closing
  • Fair housing as it relates to leasing
  • Overcoming objections and effective closing techniques
  • Legal issues related to application fees and deposits
  • Correctly completing forms and documentation
  • Processing an application and recognizing red flags
Fair Housing: It’s the Law
Fair housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners and employees are trained to understand and abide by all federal, state and local laws regarding fair housing.

  • Fair housing law—past and present
  • Federal versus state fair housing laws
  • Children, families and fair housing
  • Accommodating the disabled
  • Fair housing exemptions
  • Legal marketing and advertising techniques
  • Leasing do’s and don’ts
  • Making policies, procedures and decisions
  • Proper leasing and rental procedures
Resident Issues and Ending the Tenancy
Effective property management is about successfully interacting with people, managing residents’ issues, and knowing how to handle difficult situations. In this class you will learn how to handle a variety of residents’ requests and how to address problems that occur on-site. The proper procedures for terminating tenancy, distinguishing between normal wear and tear as opposed to damages, and dealing with security deposit depositions will also be reviewed.

  • Dealing with residents’ issues on the property
  • Handling special issues for the disabled
  • Understanding the laws regarding a small home daycare on property
  • Dealing with difficult people and situations
  • Recognizing various methods by which an agreement can be terminated
  • Handling unusual situations that may terminate a lease
  • Processing a security deposit disposition
  • Differentiating between normal wear and tear and damages
  • Understanding the eviction process


Lease Review Class

Date to be announced Member Cost: $40 Registration required.