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California Aparment Association

Education

Select a link to learn about our current Education offerings:

For information about classes offered in the past, visit our education archive page.

Cancellation policy
If you register for an SFAA class and need to cancel you must provide at least 72 hours' notice in order to receive a full refund.

CCRM Property Management Series

SFAA's 2016 Fall Property Management Series runs through Thursday, December 15, at Fort Mason Center, 2 Marina Blvd, Bldg C, Rm 205 & 210 San Francisco, CA 94123. Classes are held Thursdays from 1:00 - 4:00 p.m.

This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing.

Topics covered in this course include:

  • Preparing the Property and Professional Leasing Skills
  • The Move-In-Process, Rent Collection and Notices
  • Resident Issues and Ending the Tenancy
  • Professional Skills for Supervisors
  • Maintenance Management: Maintaining a Property
  • Liability & Risk Management: Protecting the Investment
  • Budget Development and Implementation
  • Fair Housing: It's the Law
  • Ethics & Property Management

Download the Fall 2016 CCRM registration flyer here.

Fee: $750 for full series for SFAA members; $900 for full series for non-members

Download the Winter 2017 CCRM registration flyer here.

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Move In Class

Do you know all the ins and outs of moving a tenant in to your unit? This course will educate you on the process of rental agreements, how to prepare the move-in package, write policies and procedures, create a resident handbook and the proper way to collect rent, handle bad checks and file legal notices.

Objectives

  • The importance of effective communication.
  • How to prepare a move-in packet.
  • Rental and lease agreements.
  • The basic components of a rental/lease agreement.
  • Addenda to the rental/lease agreement.
  • How to develop house rules, community policies and a resident handbook.
  • The importance of keeping resident paperwork and files.
  • Preparing for the move-in process.
  • Rent collection procedures and handling of funds.
  • Policies related to move-in and monthly payments.
  • The basics of late fees.
  • Non-sufficient funds and non-payment procedures.
  • Rent increases and lease renewals.
  • Lease renewal incentives.

This class is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, December 1, 2016, 6:00 – 9:00 p.m.

Where: Fort Mason, Building C, room 235, in San Francisco

Fee: $85 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or  stephanie@sfaa.org.

Move Out Class

Do you know all the ins and outs of moving a tenant out of your unit? This course will educate you on the process of ending a tenancy, how to prepare the move-out package, preparing for the walk thru, the proper way to handle the security deposit.

Objectives

  • How to prepare a move-out packet.
  • Scheduling a walk-thru.
  • Identifying normal wear and tear as opposed to damages.
  • Security deposit deductions.

This class is taught by Michelle Horneff-Cohen of Property Management Systems.

Details: Thursday, December 8, 2016, 6:00 – 9:00 p.m.

Where: Fort Mason, Building C, room 235, in San Francisco

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or  stephanie@sfaa.org.

How to Deal with Difficult Tenants Class

Many of us deal with stress & conflict on a daily basis.  Managing rental property has become increasingly difficult due to new laws & responsibilities placed on landlords.  We can reduce the stress & avoid legal problems by understanding how to prevent & minimize conflict, by developing positive relationships with residents, and by practicing preventative law thereby reducing the amount of time and money on legal entanglements. This class will be taught by Michelle Horneff-Cohen of Property Management Systems.

Overview:

  • What rights do tenants/management have
  • Ways to minimize “people” problems
  • Conflict management
  • Establish a feeling of collaboration with your tenants
  • Analyzing & effectively dealing with your tenants
  • Resolving common conflicts
  • Ending the tenancy of a problem tenant

Details: Thursday, December 15, 2016, 6:00 – 9:00 p.m.

Where: Fort Mason, Building C, room 205, in San Francisco

Fee: $65 for SFAA members; $85 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Pre-registration required. For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or  stephanie@sfaa.org.