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California Aparment Association

Education

Select a link to learn about our current Education offerings:

For information about classes offered in the past, visit our education archive page.

Cancellation policy
If you register for an SFAA class and need to cancel you must provide at least 72 hours' notice in order to receive a full refund.

Water Conservation Class:
Learn how to manage water consumption in your building

“Drought Proofing” Your Rental Properties Workshop

California is experiencing extreme drought conditions. The San Francisco Public Utilities Commission (SFPUC) is expanding water conservation education efforts to help residents and property managers comply with both its existing 10% conservation request and new State regulations on restricted outdoor water use.

SFAA and the SFPUC are sponsoring a free workshop to provide residential multi-family property managers with tools and resources to respond to the drought and maximize water efficiency in rental units. Learn more about maintenance best managements practices, free conservation services, water efficiency evaluations and financial incentives from the SFPUC.

We’ll also be providing an overview of ‘My Account’, the SFPUC’s new online account management tool that provides access to view water use reports, pay bills, monitor for leaks and compare your properties’ water use to buildings of similar size. Conservation experts will also be on hand to answer your questions about water efficiency and SFPUC services.

For water conservation tips and more information on the best ways to help beat the drought, visit www.sfwater.org/conservation or call (415) 551-4730

Food and beverages provided courtesy of the SFPUC.

Details: Wednesday, September 17, 6:00 - 8:00 p.m.

Where: San Francisco Public Utilities Commission
525 Golden Gate Avenue, 2nd Floor
O’Shaughnessy Conference Room
San Francisco, CA 94102

Fee: This is a free workshop but registration is required.

Contact Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org to register or register by clicking here.

 

Compliance with EPA’s Renovation, Repair, and Painting (RRP) Rule

By popular demand, SFAA is once again offering a class that will help members understand and comply with recent changes in EPA regulations.

The Environmental Protection Agency has revised its Lead-Based Paint Renovation and Repair Regulations and now requires property owners and management companies to implement lead-safe work practices and certification training for paid contractors and maintenance professionals working in pre-1978 housing.

For information about who should take this class and who needs to be certified, please visit the EPA website here.

Course overview

The course is a one-day (eight-hour) class that explains how to comply with EPA’s Renovation, Repair, and Painting (RRP) Rule. Subjects that will be covered include:

  • health effects,
  • regulations,
  • lead-safe work practices,
  • containment,
  • cleaning, and record keeping.

The RRP class will be conducted in accordance with the EPA accredited model course in a manner that each student is able to understand with little or no knowledge of lead-based paint.

When: Tuesday, September 23, 2014, from 8:00 a.m. - 5:00 p.m.

Where: Fort Mason Center in San Francisco, Building C, Room 210

Fee: $295 for SFAA members; $395 for non-members

The class is limited to 20 people only! Past classes have filled quickly. First come, first served.

No refunds or credits will be given to registrants who cancel less than three business days before the class.

For questions, contact Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org.

Resident Screening Class

Resident screening is a valuable tool for rental owners and managers during the resident selection process.  Whether you have a rental home or multiple apartment communities, it’s important to screen all your applicants.

It's money well-spent when you consider the hundreds — even thousands of dollars — you could shell out evicting a troublesome tenant. Odds are, the tenant you may have to evict later has a history of non-payment or nuisance. Through proper screening, find out his or her background before entering into a rental contract you might regret.

Today, screening applicants means more than running a retail credit report. For example, such a report won’t provide you with eviction filings and judgments. Spend a little extra and learn more about the person about to move into your rental property. Get a report package that provides data about eviction history and retail credit information. Additional services may include a search of NSF checks, or criminal history.

In this class we will review:

  • Pre-screening and Screening the Applicants
  • Processing Applications
  • Discrimination and Fair Housing
  • Drafting Credit Policy and Credit Reports
  • How to Read Consumer Credit Reports
  • Denial, Adverse Action, Conditional Acceptance

Details: Wednesday, October 8, 6:00-9:00 p.m.
Fort Mason, Gatehouse Building

Fee: $85 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

For questions, contact Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

Stay in compliance with our Asbestos Training Course October 16th and 17th

Violations of Asbestos regulations carry penalties of up to $25,000 per day, per violation!

If you own or manage property constructed prior to 1981, OSHA and EPA regulations presume your property poses an asbestos risk, unless an EPA certified inspector proves otherwise. Proof of an OSHA/EPA training course is required annually.

SFAA recommends taking the Asbestos 16-hour “Competent Level” Class III training course (Federal OSHA 1926.1101) (California OSHA CCR 1529.1). The training is provided by: BENCHMARK ENVIRONMENTAL.

This 16-hour mandatory course taken over two days is individually designed to meet the needs of property maintenance staff as they engage in routine facility maintenance that may require incidental disturbance of asbestos containing material. This course meets the requirements for accomplishing Class III and Class IV asbestos-related work. Training is accomplished through lectures, use of audiovisual aids, class discussion and hands-on experience.

If you and/or your maintenance staff are working on properties that may contain
asbestos, this 16-hour course is really not an option...it's necessary!

Details: Thursday, October 16, and Friday, October 17, 2014
8:00 a.m. - 5:00 p.m.

Where: Fort Mason Center in San Francisco,  Building C, Room 210

Fee: $200 for SFAA members; $300 for non-members (Respirator included)

First come, first served. No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today for both sessions at the SFAA website or by contacting Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

How to Navigate Epic Estate Battles Before They Start

“In most cases, the conflict is not about who inherits the dining room table.  It’s about the issues under the table that are just now seeing the light of day.”

Attorney & Mediator John O’Grady will discuss the latest approaches to the age old estate planning questions raised in film clips from familiar movies such as “A Thousand Acres,” "Mommy Dearest",  and "Zorba the Greek."  These film clips tap into the limitless depths of the human psyche. This presentation is specifically designed for property owners.

During this lively and enlightening session, John will address these essential questions:

  • How can I protect my property rights and plan for my care and long term financial security without giving up control of my affairs? 
  • How can I best provide for my loved ones and my favorite causes? 
  • How will I communicate and document my intentions to prevent misunderstandings? 
  • How can I save tax dollars, professional fees, court costs? 

Participants Learn:

  • Estate planning basics
  • Strategies for diffusing thorny conflicts
  • Time-tested and proven skills for deep listening
  • Ways to give everyone in the family equal voice to be heard
  • Intervention strategies to keep conversations moving forward
  • Self-care essentials in estate planning to stay strong under fire

John O'Grady guides people to navigate family conflicts about aging, death, taxes, inheritance, and property rights while addressing the underlying conflicts, salvaging important relationships, and staying connected and in conversation for a lifetime. This end result is priceless.  He served as Chair of The Estate Planning, Trust & Probate Section of The Bar Association of San Francisco for 2012.  www.ogradylaw.com

Details: Wednesday, October 22, 1:30 - 4:30 p.m.

Where: Fort Mason, Building C, Rm 205

Fee: $55 for SFAA members; $75 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today for both sessions at the SFAA website or by contacting Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

Unlawful Detainer Class

Eviction Law 101: Preparing the forms for an eviction lawsuit aka Unlawful Detainer from beginning to end to ensure compliance with the law and other legal requirements. Understanding Unlawful Detainers in San Francisco and the guidelines under the San Francisco rent Control Ordinance.

Parties are required to file an Unlawful Detainer eviction lawsuit to evict their tenant after giving proper written notice to pay/cure/quit or vacate.  Discussions will include varying types of notices, unlawful detainer causes of action, rent control, and the basic fundamentals of preparing the forms and filing an eviction lawsuit with lots of question and answer session time.

This class informs the student how to properly understand, prepare and serve the necessary forms for completing an unlawful detainer (eviction lawsuit) from start to finish, with a good working knowledge of the principals of unlawful detainer proceedings.

Major topics:

  • Review Unlawful Detainers
  • Reviewing a three-day notice to pay rent or quit
  • Preparing the Unlawful Detainer forms
  • Serving the Unlawful Detainer
  • Contested v. Uncontested
  • Request to enter Default forms
  • Request to Enter Default Judgment form
  • Memorandum to set cause for trial
  • Writ of execution for possession form
  • Sheriff final eviction form for varying counties

Details: Thursday, October 23, 6:00 - 9:00 p.m.

Where: Fort Mason Center, Building C, Room 205

Fee: $55 for SFAA members; $75 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today for both sessions at the SFAA website or by contacting Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

Mold Class

Mold can create maintenance concerns for your rental property and health issues for your tenants.

SFAA's Mold Certification Class can help you prevent these problems before they arise.

This class is recommended for rental owners, property managers, and maintenance employees. It covers health affects that mold may have on your renters or employees; indoor conditions which can lead to the growth of mold and routine maintenance tasks that prevent the growth of mold.

This course counts toward two Continuing Education credits.

This class is for both current certificate holders seeking renewal and those wanting to become new certificate holders.

You must renew your Mold Certification annually. If you received Mold Certification in 2013 you must renew your certificate this year and every year moving forward to keep it valid.

Course Instructor: Benchmark

Details: Monday, November 3, 8:00am - Noon

Where: Fort Mason, Building C, Room 205

Fee: $75 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today for both sessions at the SFAA website or by contacting Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

Modern Marketing Class

Every property, regardless of its size, demographic, type or location, requires a solid marketing strategy in order to succeed and obtain the highest revenue possible.

Marketing refers to the process of promoting and selling a product or service that attracts potential customers and influences them to make a purchasing decision. Multifamily marketing occurs both internally (to retain current residents) and externally (to attract new prospects).

The Owner/Agent must play an active role in promoting the property, ensuring the correct platforms and media outlets are being used and providing a return on investment. In order to do so, the Owner/Agent must understand how to correctly position the property and how to best distribute their message to the public.

Details: Wednesday, November 5, 6:00pm - 9:00pm

Where: Fort Mason, Building C, Room 210

Fee: $85 for SFAA members; $100 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

Register today for both sessions at the SFAA website or by contacting Stephanie Alonzo at 415-255-2288 ext 13 or stephanie@sfaa.org.

Human Resources: Employee Recruiting, Hiring & Retention

Come learn the ins and outs of hiring and retaining an employee. Hiring employees is a process crucial to the success of a business, and as most successful small business owners know, the hiring process does not begin with the interview and end with the job offer. Rather, it involves planning and considering the job prior to an interview, recruiting and interviewing wisely to bring in the right person, and providing new workers with an orientation that enables them to get off to a strong start with the company.

In this class we will review:

  • The benefits of hiring employees.
  • How to find and hire quality employees.
  • How to choose applicant testing methods.
  • How to conduct a non-discriminatory interview.
  • How to respond to reference requests.
  • The ADA and FEHA.
  • Submitting an offer letter to a candidate.
  • The paperwork required by law for new employees.
  • Employee development and job coaching.
  • Designing and developing employee handbooks.
  • Workers’ compensation duties and procedures.
  • How to reduce employee turnover.
  • Employee disciplinary measures.
  • Legal issues and employer liability.

Details: Wednesday, December 3, 2014, 6:00pm-9:00 pm

Where: Fort Mason Center in San Francisco, Building C, Room 205

Fee: $55 for SFAA members; $75 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

For questions, contact Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org.

Four-Hour Lead Safe Renovator Refresher Class

If you’ve already completed the 8-hour Lead Safe Renovator – Initial, you are eligible for this 4-hour refresher training. The EPA requires Certified Renovators take this refresher training course every five years to maintain compliance with the Renovation, Repair and Painting (RRP) Rule.

This refresher training course was developed by the EPA, in collaboration with the U.S. Department of Housing and Urban Development (HUD), to train renovation, repair, and painting contractors how to work safely in housing with lead-based paint and comply with EPA's RRP Rule, and HUD's Lead Safe Housing Rule.

  • 4 Hours of Interactive Refresher Training
  • Hands-on Classroom Experience
  • Lead Renovator Certification Renewal

Details: Tuesday, Dec. 9, 8:00 am - Noon

Where: Fort Mason Center in San Francisco, Building C, Room 205

Fee: $75 for SFAA members; $150 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

For questions, contact Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org.

Four-Hour Asbestos Refresher Class

OSHA AND EPA REGULATIONS REQUIRE: Mandatory Annual Asbestos Awareness Training Courses for maintenance operators and supervisors who have an Asbestos Certification.

Class IV “Worker Training” is designed for maintenance and custodial related occupations which employees contact but do not disturb Asbestos Containing Material or Presumed Asbestos Containing Material, and activities of dust clean-up, waste and debris resulting from either an abatement project of small scale or maintenance activities that do disturb asbestos.

Details: Monday, Dec. 15, 8:00 am - Noon

Where: Fort Mason Center in San Francisco, Building C, Room 205

Fee: $75 for SFAA members; $150 for non-members

No refunds or credits will be given to registrants who cancel less than three business days before the class.

For questions, contact Stephanie Alonzo at 415.255.2288 x13 or stephanie@sfaa.org.

CCRM Winter 2015 Property Management Series

SFAA's 2014 Fall Property Management Series is sold out. Thank you!

SFAA's 2015 Winter Property Management Series starts Tuesday, January 6, and runs through Tuesday, March 10, at the Jewish Community Center, 3200 California Street, San Francisco. Each session starts promptly at 6 p.m.

This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing.

Topics covered in this course include:

  • Preparing the Property and Professional Leasing Skills
  • The Move-In-Process, Rent Collection and Notices
  • Resident Issues and Ending the Tenancy
  • Professional Skills for Supervisors
  • Maintenance Management: Maintaining a Property
  • Liability & Risk Management: Protecting the Investment
  • Budget Development and Implementation
  • Fair Housing: It's the Law
  • Ethics & Property Management

Download the CCRM registration flyer here.

Fee: $750 for full series for SFAA members; $900 for full series for non-members